FAQs
Shopping
All questions regarding your shopping experience on the store and the payment process.
When is my Debit/credit card charged?
Your debit/credit card will be charged within 24 hours from the time you place your order and accept purchase automatically or a one-time.
Delivery/Shipping, Returns, & Warranty
Learn more about our shipping and return policy as well as the products warranty.
What is your refund on return policy?
Refund in respect of the returned item(s) shall be effected where a different item than purchased was inadvertently delivered or a damage affecting its form, style, design, colour or function is caused on any item on the transit before delivery or, any other unforeseen reason in so far as, complaints thereto is made to us within 24 hours of delivery of the item or noticing such of cause.
Do you ship internationally?
Yes, we do.
Do you give Warranty on your products?
We, as a verified company in partnership with various Manufacturing and Production brands , offer warranty ranging from 6-Months to 1-year , depending on the particular product .
Do you offer Payment on Delivery services?
Yes, we do Delivery within Lagos may be within 24-hour of payment of the item/s and the discounted delivery fare while delivery to other States within or outside the country may be within 2-5 days or any other such time as circumstance will permit. Delivery at your door step or any point of your direction shall be after confirmation of payment of the purchase price and discounted fare for delivery logistics. However, payment on delivery shall be upon payment of the delivery logistics and a deposit for return in the event non availability of recipient or any reason for return of the item. Where delivery is acknowledged the deposit for the return shall be refunded to the buyer.